Privacy Policy

This Privacy Policy explains how Chronova collects, uses, stores, and protects your personal information when you visit or make a purchase through our website or app ("Platform"). By accessing or using Chronova, you agree to the practices described in this policy.

When you create an account or place an order on Chronova, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details. Your payment information is always handled securely through trusted payment gateway partners. In addition to this, Chronova automatically collects certain technical information when you browse the Platform, including your IP address, device details, browser type, pages visited, and time spent on the site. Cookies and similar technologies are used to enhance your browsing experience, remember your preferences, and analyze usage patterns. You may disable cookies at any time through your browser settings.

Chronova uses your information to process and deliver orders, communicate updates, provide customer support, personalize your shopping experience, improve our services, and send promotional messages (only if you have opted in). We may also use your data to ensure transaction security, detect potential fraud, and maintain the overall performance of the Platform.

Chronova does not sell or trade your personal information with third parties. However, we may share your information with trusted service providers who assist in operating our Platform, such as delivery partners, payment processors, and analytics tools. These partners have strict confidentiality obligations and use your information only to perform their assigned tasks. We may also disclose your information if required by law or government authorities.

Chronova takes data protection seriously and employs industry-standard security measures to safeguard your personal information. These include encryption, secure servers, and restricted access to sensitive data. However, no method of data transmission over the internet is completely secure, and while we take every precaution, we cannot guarantee absolute security.

As a user of Chronova, you have the right to access, update, or modify your personal information at any time. You may also request the deletion of your account, unsubscribe from promotional emails, disable cookies, or withdraw consent from any non-essential data processing. To make such requests, you may contact us at customercare@chronova.in.

Chronova is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that information has been collected from a minor, we will take immediate steps to delete it.

Our Platform may contain links to third-party websites. Chronova is not responsible for the privacy policies, security practices, or content of these external sites. We encourage users to review the privacy policies of any third-party services they interact with.

Chronova may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of the Platform after changes means you accept the updated policy.